I ordered the new Knipex TwinGrip slip joint pliers the next day after posting about them – one of each style – and knew there was going to be a short wait before KC Tool received them in stock. They were delayed a bit, and KC Tool has been great in communicating about this.
It now looks like the Knipex TwinGrip pliers will be delayed for much longer than expected.
The following email came in today:
Thank you for your purchase of the new Twin Grip Pliers from Knipex.
Due to the unfortunate combination of catastrophic flooding in Germany as well as the rise of the delta variant of Covid-19, production at Knipex has been temporarily disrupted. As a result the shipment of the Twin Grip Pliers has been significantly delayed.
The Multigrip style is now expected at our warehouse by December 15th.
You do have other items on your order that we will ship separately before your Twin Grips at no extra charge. Then, once the Twin Grips arrive, we will ship them as soon as possible. If you decide that this wait is too long, just let us know, and we’ll give you a full refund.
As an apology for the delays you have endured, we have applied a $10 store credit to your account regardless of whether you cancel this item.
If you have any questions, concerns or would like to make a change to your order, please reply to this message or give us a call at (913) 440-9766.
We appreciate your business!
At this time, the MultiGrip (comfort handle) style is listed with a December 2021 ETA, and the plastic-dipped handle style is listed with an October 2021 ETA.
While not the best news, what can they do? This also strengthens my feelings about KC Tool – few retailers share updated ETAs in this manner. Plus, a $10 store credit for a situation that’s not even their fault? Sweet.
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